Design concept. A sample restoration website by NextLevel Web Design.
Services
Scroll through each one: the problem, the crew doing the work, and the result.
Water · first hour
The truck-mount pulls standing water out fast, so less soaks into the walls and under the floor.
Water · the problem
Caught early, the drywall can be saved and dried in place.
Day 1 · the setup
Baseboard off, small holes behind where it goes back, the drying units low and angled into the wall, all one way round the room.
Day 3
Day 5
Block home or wood frame
In a block home it soaks the drywall on the furring and the block holds it for days. In a wood-frame home it climbs the studs. Either way, we measure it.
Mold · the problem
A slow leak behind the vanity feeds mold you can't see.
Mold · the work
Sealed off under negative air, cut out, bagged inside, and HEPA cleaned. Then checked by an independent assessor.
Fire & smoke · the problem
Wipe it wet and it smears for good.
Fire & smoke · the work
Loose soot lifted dry, then washed, with filtered air running the whole time.
Fire · the same night
Broken windows and doors boarded, the roof tarped, the power made safe, so nothing else gets in.
Smoke odour · the problem
Smoke gets into the curtains, the sofa, the closets and the air ducts.
Smoke odour · the work
Soft goods and contents cleaned, the ducts cleaned, filtered air running, and odour treatment once the room is empty.
Storm · the problem
Storm · same day
Over the ridge, battened down, so no more water gets in.
Storm · the work
Wet ceiling and insulation out, the framing dried and measured.
Sewage backup · the problem
Water from a drain or sewer line carries bacteria into everything it touches.
Sewage backup · the work
Protective suits, contaminated carpet and drywall removed and bagged, everything cleaned and disinfected, then dried.
Trauma & biohazard
Crime scene, trauma and biohazard cleanup by trained technicians in full protection. Unmarked when you need it, and the home made safe again.
Your things
Furniture and contents boxed, labelled and kept safe while the house is put right.
Questions
Usually 3 to 5 days. We take readings every day and the equipment stays until the wood and drywall match the dry standard.
Sudden water damage, like a burst line, is usually covered; slow leaks often are not, and rising flood water needs flood insurance. We work with your adjuster and give them the photos, readings and reports they ask for.
Not in South Florida. The outside air is wetter than your house. Drying is done closed up, with the right equipment, and measured.
Not always. Caught early, drywall is often dried in place. If it does, we cut at four feet so one full sheet closes it.
Mold can start in 24 to 48 hours on wet materials. That is why we start fast, and when we find growth, it is contained and removed, then checked.
Ask your adjuster about your policy. Many homeowners choose their own restoration company.
I'm here day and night. What's happening at your house?
The water heater burst and there's water all over the hallway.
Shut the water off at the main if you can, and stay out of wet rooms with power on. Can I take your address and number so the office can confirm a crew time?
A demonstration. On a live site Ashley answers day and night, takes the name, number and requested time for your office to confirm. This conversation is recorded.